Design for Living (Forbes.com) Forbes.com - Patrick Whitney's cell phone drives him crazy. Its speed-dial settings do not change when he travels to another city. He can't send a message to his online calendar. It makes random calls when it gets squashed in his briefcase. Fixing these problems doesn't take new technology, he says, just better design. Whitney, 53, is the director of the Illinois Institute of Technology's Institute of Design, the largest full-time graduate school of design in the U.S.