I. Introduction  
II. Methods  
III. Overview of SMART  
IV. Survey Results: Use of Social Media and Crowdsourcing by First Responders  
A. Purpose of/Reasons for Monitoring Social Media  
B. Information Handling Process  
C. Actions  
D. General Reflections  
V. Survey Results: Impact of SMART on USCG and First Responder Operations  
A. Events with SMART Use  
B. SMART Utilization  
C. Process and Actions  
D. General Reflections  
VI. Feedback on SMART Features  
VII. Conclusions